Resume

About me

I'm an experienced Product Owner and System Engineer, specialised in KVM and audiovisual solutions. I have a solid background in audiovisual design, engineering and broadcast media. I'm security-aware and comfortable working in critical environments. As a former teacher of audiovisual technology, I can transfer technical content to any level. I am a strong communicator with a high degree of integrity.

Employment history

Product Owner ATMS (Air Traffic Management Systems)
Luchtverkeersleiding Nederland, May 2020 — Present

  • Applied the Agile methodology to ATMS teams.
  • Oversaw product deployments from vision and creation to rollout and delivery.
  • Liaised with product and development teams to help break down requirements.
  • Owned and prioritized product backlog.
  • Broke project into epics and implementable user stories.
  • Allocated and approved team resource usage.
  • Provided an active role in mitigating impediments.
  • Managed stakeholder expectations.
  • Prepared a variety of reports to inform the Management Team.

Senior Product Engineer ATMS (Air Traffic Management Systems)
Luchtverkeersleiding Nederland, April 2019 — Present

  • Designed, delivered and maintained critical KVM infrastructure.
  • Identified KVM hardware and related system issues.
  • Performing troubleshooting techniques for remediation.
  • Worked with industrial designers to conceptualize and refine product concepts.
  • Communicated with vendors and key suppliers to select system components.
  • Directed, mentored and monitored support engineers and maintenance personnel.

System Engineer sector MDC
Politie Nederland, 2017 – 2019

  • Co-designed a nationwide streaming solution for camera feed distribution.
  • Assisted in the local implementation of the (multicast) streaming solution.
  • Assisted in the network design of the (multicast) streaming solution.
  • Upgraded the IPTV system in use at the Maastricht Police Station.

Senior Technical Support Engineer
Intronics, 2014 – 2019

  • Managed the Benelux support team.
  • Represented brands: IHSE, Adder, Raritan, Exterity, Epiphan, TV One, Atlona, Opticis.
  • Implemented support workflows using Zendesk software.
  • Created system designs and developed proof of concepts.
  • Managed all product-related technical issues.
  • Provided training and provided demos to system integrators and end-users.
  • Maintained the test lab, including workstations, servers and network equipment.

Executive Producer
Maurice Steenbergen Productions, 2007 - 2014

  • Produced music, music videos, documentaries and corporate films.
  • Created 100+ music videos for major labels: Universal, Sony, EMI, Warner Music and many independent labels: Kontor, Cloud9, Armada, CNR.
  • Winner of the "Buma Award" for Best Music video (2011).
  • Producer and Director of the "Oldschool Renegades" documentary (TopNotch/Universal Music) about the rise of the rave scene in the early '90s. Featuring The Prodigy, Moby, Franky Bones, Ya Kid K, Joey Beltram, and many others.
  • Official selection for international film festivals: CPH:DOX, (Copenhagen), Beat Film Festival (Moscow), Planete Doc (Warsaw), Rokkumenti (Finland), Noordelijk Filmfestival (Groningen), ADE (Amsterdam).

Technical Support Engineer
Mafico, 2006 - 2007

  • Responsible for all technical support for retailers and end-users.
  • Tested defective equipment.
  • Managed the RMA process.
  • Managed external repair services.
  • Beta tested new firmware and drivers.
  • Demonstrated hardware and software at shops and trade shows.
  • Represented brands: M-Audio, RØDE and Bryston.

Instructor of Audiovisual Technology
Grafisch Lyceum Rotterdam, 2003 - 2006

  • Responsible for developing and hosting both theoretical and practical lessons.
  • Subjects included audio engineering, video post-production and DVD authoring.
  • Software thaught: Digidesign Pro Tools, Adobe Premiere, Adobe Encore, Sony Soundforge.

TV/Radio Commercial Producer
Byteplanet.com, 2001 - 2003

  • Responsible for the creation of radio and television commercials.
  • Communicated with clients and the various media, including SBS6, RTL4, MTV, and TMF.
  • Checked produced content for broadcast standards.
  • Created broadcast masters utilizing Sony Digital Betacam and monitoring equipment.
  • Evaluated the success rate of the commercials, optimizing them where needed.
  • Planned commercials in cooperation with the media buyers and marketing department.
  • Maintained the studio and computer systems (Windows, Silicon Graphics).

Art Editor PC Gamer Magazine
Future Publishing Ltd, 2000 - 2001

  • Responsible for the graphic design of PC Gamer Magazine.
  • Supported the design of Future Music Magazine.
  • Managed the design department, including freelancers.
  • Produced high-quality glossy magazines within deadline and budget.
  • Performed administrative tasks.
  • Communicated with the editors.
  • MaintainedFuture Publishing's quality standards.
  • Created and maintained internal design workflows.
  • Maintened workstations, servers and network equipment (Mac, Windows).

Radio Show Producer
Veronica FM, 1999 - 2001

  • Created a weekly radio show: "The Hitmix", hosted by Gijs Staverman.
  • Responsible for music selection, mixing techniques and strategic placement of jingles.
  • Delivered broadcast masters, accompanied by tracklists for the voice over session.
  • Produced and mixed the annual Hitmix in 1999 and 2000.

Senior Creative Designer
Hollywood Music Hall, 1998 - 2000

  • Responsible for all advertising and printed media.
  • Designed flyers, magazines and merchandise.
  • Maintained relationships with print shops and manufacturers of merchandise.
  • Managed daily operations of the creative team.
  • Trained interns.
  • Assisted the event promotors and the management team.
  • Created and maintained the website.
  • Maintained workstations, servers and the local network.

Senior Creative Designer
Mid-town Records, 1993 - 1998

  • Responsible for all media-related tasks of the holding and its companies.
  • Managed the creative team.
  • Trained interns.
  • Designed CD and 12-inch covers, advertisements and merchandise.
  • Produced music for the labels (Rotterdam Records, Jump Records).
  • Edited and mastered audio CDs.
  • Developed and created advertising campaigns for releases.
  • Created radio and TV commercials for releases.
  • Produced, directed and edited music videos.
  • Operated camera equipment, editing workstations and animation computers.
  • Checked finished content for broadcast standards.
  • Maintained relationships with media outlets and magazines.
  • Developed and maintained websites.
  • Maintained the video studio and music recording studios.

Graphic Designer
Sijthoff Pers, 1991 - 1993

  • Graphic design of newspapers and advertisements.

Licenses & Certifications

Professional Scrum Product Owner (PSPO-1)
Scrum.org, August 2021

Atlassian Jira User Training
Valiantis, November 2020

Cyber Security in ATM (SEC-CYBER-INTRO)
Eurocontrol, October 2020

ATSEP Basic (Air Traffic Safety Electronics Personnel)
NATS, June 2020

iCAS (iTEC-based Centre Automation System)
Indra, December 2019

ATCFM Basic (NMO-ATFCM-BASIC)
Eurocontrol, August 2019

Inside ATM (GEN-ATM-INTRO)
Eurocontrol, August 2019

OSCP (completed course without certificate)
Offensive Security, 2018

Cyberwar, Surveillance and Security
University of Adelaide, 2016

Education

Audio Engineering
SAE (School of Audio Engineering), 2002 - 2003

Graphic Design
Rotterdamse Grafische School, 1989 - 1991

MAVO-D
Ring van Putten, 1986 - 1989